If you have submitted a withdrawal request but have not yet received your payment, it is probably still being processed by our team or your bank.
It takes 40 days for our team to check and approve your withdrawal. This is to protect both you and the platform from any suspicious or fraudulent activity, and to prevent cheating.
The money will then be sent to your bank. The amount of time it takes for your bank to deposit your money depends on your withdrawal method (e.g. bank transfer or credit card), your country, and your bank.
If you feel that it's taking too long for you to receive your money after we have processed it, please contact your bank. Ask if they received the money from G-Loot, they may be waiting for you to approve the deposit before they complete the process.
If the transaction fails in any of these steps we will reach out to you via email you have provided in the G-Loot account registration process.
Contact customer support if you have any questions or concerns regarding your pending withdrawal.