Each pending withdrawal request needs to go through the compliance team for a mandatory KYC check. It usually takes up to several banking days until a withdrawal request is handled by the compliance team. After the withdrawal has gone through the compliance team, been accepted and sent it will be additional banking days before the transactions are completed, this due to international transactions purposes.
Sending money between banks internationally takes time and could end up taking weeks before the transactions are completed.
Submit a request if you have any questions regarding your pending withdrawal.