GLL suspensions and tournament disqualifications

Why can’t I login to my account?

If you are denied login due to a suspension or ban on the GLL Platform, it is probably because you have violated one of our rules or code of conduct. Here you can find a list of the most common reasons for a ban or suspension. 

In addition, tournaments will have their own specific rules. Please make sure you check the rules carefully before joining any tournament. 

You can appeal the decision regarding your ban that you have received within seven (7) days from the moment the decision was taken. The appeal needs to be sent to GLL Support.

Tournament disqualification

Every tournament run by GLL has a clear ruleset on how you as a player are expected to conduct yourself among fellow players and GLL admins.

If you break these rules, either in or out of the game, the GLL admins might sentence punishment for said offense. The punishment can vary but might result in disqualification. Make sure to go through our set rules before playing in our service. 

If for any reason, you are disqualified, the admin in charge will clearly explain the situation privately. In said conversation, the following should be included: 

• Your misconduct
• Your punishment
• The length of the punishment

Any questions about your disqualification or other punishments for unjust conduct within GLL should be sent to GLL Support.