How to make a withdrawal

Click on your e-wallet in the top right corner on the play.gll.gg webpage or click on the wallet tab on your GLL profile in order to get to the withdrawal page.  

In order to make a withdrawal, you must first go through the KYC with one of our KYC providers Yoti or Veriff.

Once a successful KYC is done you will be able to send a withdrawal request.

To create a withdrawal request to your credit card you must become, be, or has been a premium subscriber on GLL. Credit cards can only be connected to your profile by becoming a premium subscriber. The connected payment method is the only credit card that users will be able to make a withdrawal request.

In order to make a withdrawal request through manual banking, you will have to select 'BANKINTL' on the withdrawal screen and then fill out the form with your bank details.

Ask you bank in you are unsure about the information you will need to provide.