KYC is an acronym for know-your-customer and is the process of identifying yourself before making a withdrawal. This is in place to follow anti-money-laundering and anti-terrorism policies and prevent fraudulent behavior in general. These are regulations we must conform to by law.
You can either use Veriff or YOTI to verify your identity before making a withdrawal request. Your provided details are safe with our KYC providers. Yoti is an application for your smartphone and Veriff is a browser-based platform.
There are different requirements set for each country. Make sure to meet these requirements to be able to go through the KYC. You can check what documentation you will be able to use with our KYC providers.
Once a successful KYC is in place it allows the payment and compliance team to review your withdrawal request. Always make sure to use your own documentation and payment method that belongs to you personally. Any violations of these regulations could be reported.