Know your customer (KYC) is the process of verifying the identity of our users and to make sure that our users use a payment method that is in their own name. This is something you must go through before you are able to select a payment method. This is in place to be able to manage and apply to other mandatory policies such as anti-fraud / anti-money laundering policies. These are regulations that we simply must conform to.
You can either use Veriff or YOTI to verify your identity.
Yoti is an application for your smartphone and Veriff is a browser-based platform.
There are different requirements set for each and every country. Make sure to meet these requirements to be able to go through the KYC.
You can check what documentation you will be able to use with our KYC providers.
Information about supporting documentation in Yoti.
Information about supporting documentation in Veriff.